top of page
_edited.png

Technical support

Technical  support for Canon, Konica Minolta and Kyocera office equipment.

Meter Readings

If you are unsure how to get the meter readings from you copier please select the relevant guide below.

Your copiers make, range and model number can be found on its front door or control panel.

Reading counter.png

Remote Support

If a technician has requested a remote support session with you, please download and run the relevant AnyDesk client below on the affected computer or server. 
If you are unsure about how to setup program please ask and we can guide you. 

Please note: When installing AnyDesk you will have to give it permission under your system preferences.

All rights to the Anydesk software and trademark belong to Anydesk . The download link redirects to their official website.

Remote Support.png

Remote Monitoring

We provide remote monitoring free of charge to all our.

Once setup the remote monitoring will send us the machines meter readings automatically at the end of each month to remove human error and so that someone in your office doesn’t need to respond to an email or phone call to provide them manually. Most importantly the remote monitoring sends us notifications when any toner starts to get low so we can send a replacement before you run out. 

Remote Monitoring.png
  • What Should I Do If My Copier or Printer Breaks Down?
    Contact us at (714) 656-3025 for immediate assistance. We offer quick repair services to get your equipment back up and running with minimal disruption.
  • How Do I Choose the Right Copier or Printer for My Business?
    Use our product configurator to filter and sort options based on your specific needs, such as features, price, and size, ensuring you select the ideal device.
  • Can You Support Both In-House and Remote Employees?
    Yes, we provide solutions that cater to both office-based and remote employees, offering equipment and support tailored to each work environment.
  • What Are the Benefits of Leasing Office Equipment?
    Leasing offers flexibility, access to the latest technology, and includes ongoing maintenance and support, helping you avoid large upfront costs while keeping your equipment up-to-date.
  • Do You Offer Remote Monitoring of Equipment?
    Yes, we offer remote monitoring services that allow us to track the performance and supply levels of your equipment, addressing issues proactively.
  • How Can I Request a Quote or Consultation?
    You can easily request a quote or consultation by calling us at (714) 656-3025, filling out our online contact form, or booking an appointment directly through our website. We offer flexible options to accommodate your schedule and ensure you get the personalized attention you need to find the perfect office solutions for your business.
bottom of page